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This post is to Shawn
September 27, 2004
Detective Joe on case
September 26, 2004
hehe
actually i intend to put the pic, and thats it for the blog.
Getting a little lazy lah
anyway watch it on friday---GREAT MOVIE!!
finally a real HongKong Jackie Chan movie
something interesting has happen today, ehh i meant saturday lah
i was somehow hired to be decrypt some msn history message which is in xml
Yes, you are right, its the case of GF suspect BF is hooking up with potential targets case.
Normally, or basically i felt that its really not right to go into somebody else privacy, but it seems that the BF denies all accusation, and thus GF got no prove, but she managed to email out the msn history file but to find that she cant read it.
Well, i think i solve her prob in a couple of mins, after she send to me.
So for others who are doing the same, just rename the file to anything else other than the original filename, and you can see it in your internet browser, and you must put the file together with the rest of your other history files for it to work.
Oh no, did i do something wrong?
should words of exhange be evidence for "adultery"?
haha, maybe its a bit strong but whatever.
personally, i think words are nothing, cause nothing physical is done at all.
But i do agree that at times, its words in text that can make the person really say out what he feels, compared to face to face.
actually i intend to put the pic, and thats it for the blog.
Getting a little lazy lah
anyway watch it on friday---GREAT MOVIE!!
finally a real HongKong Jackie Chan movie
something interesting has happen today, ehh i meant saturday lah
i was somehow hired to be decrypt some msn history message which is in xml
Yes, you are right, its the case of GF suspect BF is hooking up with potential targets case.
Normally, or basically i felt that its really not right to go into somebody else privacy, but it seems that the BF denies all accusation, and thus GF got no prove, but she managed to email out the msn history file but to find that she cant read it.
Well, i think i solve her prob in a couple of mins, after she send to me.
So for others who are doing the same, just rename the file to anything else other than the original filename, and you can see it in your internet browser, and you must put the file together with the rest of your other history files for it to work.
Oh no, did i do something wrong?
should words of exhange be evidence for "adultery"?
haha, maybe its a bit strong but whatever.
personally, i think words are nothing, cause nothing physical is done at all.
But i do agree that at times, its words in text that can make the person really say out what he feels, compared to face to face.
Victory!!!
September 22, 2004
How to get MC?
September 20, 2004
i need to crap again.
This morning, my dear is asking me how to go get MC.
Oh man, she is defintely asking the right person, after 2 and a half of experience in the army to get MC.
Top Five Tips
1) Put colgate into your eyes
Result= 2 days MC for red eyes
Consequence = May lead to blindness
2) Drink Hot drinks before visiting the doctor
Result = MC for Fever
3) Say Constipation
Result = MC (doc difficult to find out also)
4) Say Migraine
Result = MC (doc difficult to find out also)
5) Say 1/F
so what is 1/F?
This is PHYSICS, aiyoh u all forget how can.
Lets revise
F = 1 / T
Frequency = 1 / Period
so what does 1 / F means?
F=1/T
T=1/F
1/F=T
so 1/F= ?
okay, go and figure our yourself okay
Must say serious stomach cramp
And pls note, this excuse is not suitable for most guys, unless u will wear a skirt.
OK actually i got one final tip. Power one, confirm can get 2 days MC
u will need acting skills
reason: You are going to act that u sprain your back.
Most clinics do not have the apparatus for cure your sprain, and mostly only chinese Physician will do some "bending" for youi.
But chinese phsyician normally dun have MC.
SO just act that you sprain your back, must act really good ok, drag your feet all the way.
Tell Doc, u need at least 2 days MC, then the rest of the MC you will try to get from tht chinese physician. MUST act kelian ok,
Anyway, the last tip has been proven useful because it works.
And Im the actor at that time hehehe
This morning, my dear is asking me how to go get MC.
Oh man, she is defintely asking the right person, after 2 and a half of experience in the army to get MC.
Top Five Tips
1) Put colgate into your eyes
Result= 2 days MC for red eyes
Consequence = May lead to blindness
2) Drink Hot drinks before visiting the doctor
Result = MC for Fever
3) Say Constipation
Result = MC (doc difficult to find out also)
4) Say Migraine
Result = MC (doc difficult to find out also)
5) Say 1/F
so what is 1/F?
This is PHYSICS, aiyoh u all forget how can.
Lets revise
F = 1 / T
Frequency = 1 / Period
so what does 1 / F means?
F=1/T
T=1/F
1/F=T
so 1/F= ?
okay, go and figure our yourself okay
Must say serious stomach cramp
And pls note, this excuse is not suitable for most guys, unless u will wear a skirt.
OK actually i got one final tip. Power one, confirm can get 2 days MC
u will need acting skills
reason: You are going to act that u sprain your back.
Most clinics do not have the apparatus for cure your sprain, and mostly only chinese Physician will do some "bending" for youi.
But chinese phsyician normally dun have MC.
SO just act that you sprain your back, must act really good ok, drag your feet all the way.
Tell Doc, u need at least 2 days MC, then the rest of the MC you will try to get from tht chinese physician. MUST act kelian ok,
Anyway, the last tip has been proven useful because it works.
And Im the actor at that time hehehe
My Trip at Bangkok
September 18, 2004
my package is 338 per person, went at this year around June
5 day 4 night at asia hotel
its really convenient to have the sky train linked to the hotel
i will say along the siam centre area, only siam square and MBK is worth looking around
of course there is the JJ weekend market
Suan lam night market is also worth going, went there for massage too, shiok!!
can also go at the pratunam market which is the place that sells wholesale stuff to MBK, but the price range is slightly cheaper only
along the streets at BIG C, u can see lots of hawking at the streets, u could get a good bargain there too.
and i will recommend OISHI buffet at Siam Discovery centre, its abit ex as it cost 23 per person, but the food there is definitely worth a 50 dollar buffet in singapore
The above is copy from post at FP lah, i dun have such good memories ahahha
Now, i only rememeber the Oishi Buffet hahaha, it was damn damn good!!!
Another thing to mention is u dun have to buy all yr Bras and Panties (haha i know its abit crude, but i forgot the word to use ahahah) at MBK, try chidlom, my gf says their varieties over there is much more
And not to mention the transvsitte show.
here are some highlights, and ladies, if you are seeing this, dun be discouraged.
U can always go and apply for extreme makeover ehehehehe or consider going Bangkok next time
ok u know, at times surgery fails too
Wat liao, why u all stare till like that? Saliva dripping already. Aiyah cannot lah, airplane cannot bring pets to Bangkok, u all got Lala already wat.
5 day 4 night at asia hotel
its really convenient to have the sky train linked to the hotel
i will say along the siam centre area, only siam square and MBK is worth looking around
of course there is the JJ weekend market
Suan lam night market is also worth going, went there for massage too, shiok!!
can also go at the pratunam market which is the place that sells wholesale stuff to MBK, but the price range is slightly cheaper only
along the streets at BIG C, u can see lots of hawking at the streets, u could get a good bargain there too.
and i will recommend OISHI buffet at Siam Discovery centre, its abit ex as it cost 23 per person, but the food there is definitely worth a 50 dollar buffet in singapore
The above is copy from post at FP lah, i dun have such good memories ahahha
Now, i only rememeber the Oishi Buffet hahaha, it was damn damn good!!!
Another thing to mention is u dun have to buy all yr Bras and Panties (haha i know its abit crude, but i forgot the word to use ahahah) at MBK, try chidlom, my gf says their varieties over there is much more
And not to mention the transvsitte show.
here are some highlights, and ladies, if you are seeing this, dun be discouraged.
U can always go and apply for extreme makeover ehehehehe or consider going Bangkok next time
ok u know, at times surgery fails too
Wat liao, why u all stare till like that? Saliva dripping already. Aiyah cannot lah, airplane cannot bring pets to Bangkok, u all got Lala already wat.
I need to crap!!!!
Yeah im off today....
today is blogging day!!!
and my SO is working till 7pm, yeahh FREEDOM!!!!!! TILL 7PM
eh i meant POOR LONELY ME TILL 7PM
Anyway one of my ex uni NUS SOC mate, is going over to Bangkok, so envy!!!
Makes me want to go too. Then I happen to see this promotion by Tiger Airways with Zuji
Zuji Visa Tiger Bangkok Promotion
And i got boliao and help my friend calculated the total cost
going on 2nd of Oct, coming back on 5th of Oct, 4D 3N for 3 person
so if staying at Asia Hotel will be $129 X 3 Travellers= $387 for one night
So for extension at $30 per nite per traveller, it will be $90 per day and for 2 night extension will be $180.
Airport TAX= $49 x 3 = $147
so total cost will be $387 + $180 + $147 = $714
OK, still got GST, $714 x 0.05 + $714 = $749.70
one person only $249.4.
Cheap lehhhhhhh
but no airport transfer, i think around 300 baht if to take cab to hotel from airport.
Wat liaooo
i want to gooooooo
but then i wan my Siemens SX1
sian
anyway Starhub replied me and say will need more time to look into my case.
Fine, as long as they settle my case, its all right loh
today is blogging day!!!
and my SO is working till 7pm, yeahh FREEDOM!!!!!! TILL 7PM
eh i meant POOR LONELY ME TILL 7PM
Anyway one of my ex uni NUS SOC mate, is going over to Bangkok, so envy!!!
Makes me want to go too. Then I happen to see this promotion by Tiger Airways with Zuji
Zuji Visa Tiger Bangkok Promotion
And i got boliao and help my friend calculated the total cost
going on 2nd of Oct, coming back on 5th of Oct, 4D 3N for 3 person
so if staying at Asia Hotel will be $129 X 3 Travellers= $387 for one night
So for extension at $30 per nite per traveller, it will be $90 per day and for 2 night extension will be $180.
Airport TAX= $49 x 3 = $147
so total cost will be $387 + $180 + $147 = $714
OK, still got GST, $714 x 0.05 + $714 = $749.70
one person only $249.4.
Cheap lehhhhhhh
but no airport transfer, i think around 300 baht if to take cab to hotel from airport.
Wat liaooo
i want to gooooooo
but then i wan my Siemens SX1
sian
anyway Starhub replied me and say will need more time to look into my case.
Fine, as long as they settle my case, its all right loh
What is Boy Girl Relationship?
The following article written by me does not applies to me OK, its even worse than that. HEHEHE Ok, joking lah, my Dear very nice wan........ so hmmm, why i put so many ...... OKOK, My Dear really really very good to me. Anyway you can have good laugh at it when you are reading this, but maybe readers, do ponder if it is really happening in your relationship.
THE HONEY MOON PERIOD
Best time of the relationship? maybe..
Cherish the moment when she still listens to you. It is a MUST to say "i love you". Public display of affection is essential too if not, u will be deem as not as affectionate compare to her peers.
Your Expenditure= Expenditure X 2 + [Expenditure]to the power of X
Friends? This term will display "404 Error - File Not Found" in the internet
SHE will be your best friend, who else do u need?
Your FREE Time is not equal to 0, its equal to -X
Her FREE Time = All Your Time including sleeping time
Treasure the time that you still have friends and time.....
THE CURSE
DUNT ARGUE--cause YOU are always in the wrong
APOLOGIZE ---cause YOU are always in the wrong
DUN EXPLAIN---cause YOU are always in the wrong
Quote: APOLOGIZE-cause you are always wrong in r/s
you have got to be really good actors. Apologize when u think u are not in the wrong requires good techniques. No loophole should be discover, as they only want SINCERE apologies. Fake apologies will be rejected. DUNT try to convince her that she is in the wrong.DUNT!!!! cause that will result in more apologies and a higher level of acting As wat DAO MING SI will say in serial drama Liu Xing Hua Yuan, if apologizing can resolve any matter, there will be no need for police. the same principle applies, DUNT NAIVELY thinks that apologizing is going to let u get scott free. DUN try to prove your analysis and logical thinking backing up with evidence and past issues. YR GF IS THE LAW.
break up to women its like drinking water.
"i want to break up" will repeat a million and 1 times in your quarrels
They dun care how u feel about the term, they just care on how they are going to put it to their advantage in quarrels.
GOOD MEMORIES HAUNTS.
How many times have you guys called/stayed around her place/wait to pacify her unreasonable character, her petty issues? Do you remember how friends and family told you to move on but you kept defending her with reasons like "Girls are like that"...."Its all my fault that she is angry"..."She is having pms and not feeling well". If you can keep a diary of yourself at these time, you will find that the 1st 1-2 weeks, you will be filled with anger towards her, you will say things like why you treat her gd and she is never satisifed , then you will dig up all the bad things and stuff it in your face and brain ducts to convince that she is bad and its right to leave her. THEN, read your dairy 3-4 wks after that 2 weeks. You will realise that you will start to write about "maybe i really did treat her badly, defend her till the end of the universe, all girls are born like this, i never do enough to satisfy her wants...then weep and not let her know, cause by right GUYS DUN CRY even when they are sad and heartbroken.
then u fail test, exams,take mcs, retain.............
WHAT MAKES YOU THINK THAT SHE WILL BE HONEST TO YOU
When she start going to the work society and you are still studying due to stupid NS, BEWARE!!!
there will be traps all over to lure her to the better pasture over the other side. 5Cs elgible bachelors will be all around surrounding her. U have to constantly upgrade, get as much Cs as possible, cause u never know when she is going to leave you for another guy.
SAD she will be, but she will still leave for the sake of her BRIGHT future which she wunt have with u, u poor student.....
whereas u still silly sticking to her, thinking that she defintiely wunt leave u at the rate she sticks to u.
THE FACT
GUYS and GALS got totally different thinking.
well, gals, feedback to your guys, DUN EXPECT yr guy to know, cause we are on a totally different level
We guys got no psychic power.
And our common sense dun work when we are dealing with "illogicalness"
My personal tip:
If you are a nice guy/gal, always accommodating and always going along with what your partner wants, and all u want is the best for him/her and no requirements for your own needs. Unintentionally you are telling yr partner that u do not have any needs or wants. The person that u love will become insensitive, disrespectful to you. You will be very hurt, very angry, very sad and very disappointed. The relationship is dying.
its like u are already dead, but he/she still wants to give u a few more stabs and a few more stabs and a few more stabs and cremate u over and over and over again
Dont be nice anymore...
Sorry no tips for baddies....
Cheers
THE HONEY MOON PERIOD
Best time of the relationship? maybe..
Cherish the moment when she still listens to you. It is a MUST to say "i love you". Public display of affection is essential too if not, u will be deem as not as affectionate compare to her peers.
Your Expenditure= Expenditure X 2 + [Expenditure]to the power of X
Friends? This term will display "404 Error - File Not Found" in the internet
SHE will be your best friend, who else do u need?
Your FREE Time is not equal to 0, its equal to -X
Her FREE Time = All Your Time including sleeping time
Treasure the time that you still have friends and time.....
THE CURSE
DUNT ARGUE--cause YOU are always in the wrong
APOLOGIZE ---cause YOU are always in the wrong
DUN EXPLAIN---cause YOU are always in the wrong
Quote: APOLOGIZE-cause you are always wrong in r/s
you have got to be really good actors. Apologize when u think u are not in the wrong requires good techniques. No loophole should be discover, as they only want SINCERE apologies. Fake apologies will be rejected. DUNT try to convince her that she is in the wrong.DUNT!!!! cause that will result in more apologies and a higher level of acting As wat DAO MING SI will say in serial drama Liu Xing Hua Yuan, if apologizing can resolve any matter, there will be no need for police. the same principle applies, DUNT NAIVELY thinks that apologizing is going to let u get scott free. DUN try to prove your analysis and logical thinking backing up with evidence and past issues. YR GF IS THE LAW.
break up to women its like drinking water.
"i want to break up" will repeat a million and 1 times in your quarrels
They dun care how u feel about the term, they just care on how they are going to put it to their advantage in quarrels.
GOOD MEMORIES HAUNTS.
How many times have you guys called/stayed around her place/wait to pacify her unreasonable character, her petty issues? Do you remember how friends and family told you to move on but you kept defending her with reasons like "Girls are like that"...."Its all my fault that she is angry"..."She is having pms and not feeling well". If you can keep a diary of yourself at these time, you will find that the 1st 1-2 weeks, you will be filled with anger towards her, you will say things like why you treat her gd and she is never satisifed , then you will dig up all the bad things and stuff it in your face and brain ducts to convince that she is bad and its right to leave her. THEN, read your dairy 3-4 wks after that 2 weeks. You will realise that you will start to write about "maybe i really did treat her badly, defend her till the end of the universe, all girls are born like this, i never do enough to satisfy her wants...then weep and not let her know, cause by right GUYS DUN CRY even when they are sad and heartbroken.
then u fail test, exams,take mcs, retain.............
WHAT MAKES YOU THINK THAT SHE WILL BE HONEST TO YOU
When she start going to the work society and you are still studying due to stupid NS, BEWARE!!!
there will be traps all over to lure her to the better pasture over the other side. 5Cs elgible bachelors will be all around surrounding her. U have to constantly upgrade, get as much Cs as possible, cause u never know when she is going to leave you for another guy.
SAD she will be, but she will still leave for the sake of her BRIGHT future which she wunt have with u, u poor student.....
whereas u still silly sticking to her, thinking that she defintiely wunt leave u at the rate she sticks to u.
THE FACT
GUYS and GALS got totally different thinking.
well, gals, feedback to your guys, DUN EXPECT yr guy to know, cause we are on a totally different level
We guys got no psychic power.
And our common sense dun work when we are dealing with "illogicalness"
My personal tip:
If you are a nice guy/gal, always accommodating and always going along with what your partner wants, and all u want is the best for him/her and no requirements for your own needs. Unintentionally you are telling yr partner that u do not have any needs or wants. The person that u love will become insensitive, disrespectful to you. You will be very hurt, very angry, very sad and very disappointed. The relationship is dying.
its like u are already dead, but he/she still wants to give u a few more stabs and a few more stabs and a few more stabs and cremate u over and over and over again
Dont be nice anymore...
Sorry no tips for baddies....
Cheers
Crystal Jade....again
September 17, 2004
Yesterday after work, went with my dear (i wonder why so many use my "SO" or "Dear" so i decided to try it out) to eat crystal jade xiao long bao, the third time in 2 weeks. But it was really good, especially the ribs and the wantan with chilli.
Then i went shopping with my dear and her friend at Far East plaza, to buy those jade pendant. What is it with jades nowadays? I thought its only for old Ah MAs. We went to this shop. Mudan Fine Jewellery Anyway she bought a green jade pendant quite big, with beaded chain, cannot show you all as not in website, but expensive leh. 100++ and havent add the chain yet, but to me, everything also expensive lah hehehe.
This shop is quite similar to E-Shop except E-shop is much much more cheaper. My Dear recently bought this
and a butterfly earring, from E-Shop. Then shop shop shop.....then go home, yeahhhhhh
Anyway my Dear got a interview with a local Bank to go into Service Quality. Still will be handling complaints but no longer in call centre. I think its a very good opportunity and its a permanent position.
Then i went shopping with my dear and her friend at Far East plaza, to buy those jade pendant. What is it with jades nowadays? I thought its only for old Ah MAs. We went to this shop. Mudan Fine Jewellery Anyway she bought a green jade pendant quite big, with beaded chain, cannot show you all as not in website, but expensive leh. 100++ and havent add the chain yet, but to me, everything also expensive lah hehehe.
This shop is quite similar to E-Shop except E-shop is much much more cheaper. My Dear recently bought this
and a butterfly earring, from E-Shop. Then shop shop shop.....then go home, yeahhhhhh
Anyway my Dear got a interview with a local Bank to go into Service Quality. Still will be handling complaints but no longer in call centre. I think its a very good opportunity and its a permanent position.
My Cats sleep everywhere!!
September 16, 2004
Update of Starhub Complaint
Attention to Miss XXX
Please correct me if I get your name wrong, I refer to the conversation we have this afternoon. After giving some thought, I only have one simple request. I would still want to recontract my line for the Power 3 plan for the last time.
I am sorry to say this, but if I were to know I am not allowed to recontract all my 3 lines, I would not have recontract my 98XXXXXX line this year and would terminate my contract 6 months later at 31st March year 2005.
Since I am bound by contract till April 2006, I do not think you have a solution for me.
I can't either terminate my contract with immediate effect or recontract all my 3 lines without having to pay any penalty charge.
I do not wish to make it difficult for you; I am taking a step back. I only request to recontract for the last time for both my 98AAAAA and 98BBBBBB.
Truly speaking, I am very disappointed with the service while all along I was thinking Starhub have excellent services and products though it's a new competitor compared to Singtel or M1.
I am extremely angry over the fact that you told me that it's a mistake that Starhub did at 31st March 2003. I am not very sure about the terms and conditions that were stated 5 years ago at 1st April 2000 which indicated that I am not allowed to recontract for all 3 lines and that was precisely why I have called in. I really do not know if I can or should believe your words as I have lost complete trust in Starhub.
Can you please help me find out who is the person I was talking to when I was at Tampiness Mall Branch? Is she really the BRANCH MANAGER? Maybe you can explain to me why she told me it was a once in a life time promotion to recontract all 3 lines at 31st March 2003 and not a mistake that Starhub have made at that time. And maybe you should ask her who is the one she is calling to confirm the status of my contract? I believe that person she is calling is called Noriani. Why did she tell me the lie even after confirming? Was she persuaded by Noriani to tell me the lie?
Or maybe you were the one who is wrong and it was really a once in a life time promotion? Or should I trust the 8 customer service officers who have told me the exact same thing that I can recontract for all my lines? Who can I believe?
And I can tell you it's not the only 8 calls that were made that lead me to have high hopes in recontracting my line when I believe I can. I feel cheated for 2 and half years since 31st March 2003 as since that day, I have always believed I can recontract all 3 lines and I have asked, visited many road shows and called numerous times to confirm this. I am sorry to say this, but Starhub customer service officers including the management level are just a bunch of LIARS!
And please do not tell me that because my plan is an old plan, so most customer service officers do not know and most customers have terminated the plan.
Are you trying to tell me that I should have followed what your customers have done and terminate my plan so that I do not give you too much trouble to train your staff on OLD STARHUB PLANS that are not worth mentioning?
I really wonder how many Starhub staff actually knows the existence of my plan.
And I really do not know how Starhub regard customers as? Do Starhub only provide service to consumers who change plans all the time or only to new subscribers? I do not get the service I deserve because MY PLAN IS AN OLD PLAN.
Precisely it's an old plan, I totally agree with you. Do you wished to know when I started this contract? Coincidentally, it's the 1st day Starhub started to launch its mobile service.
And to think I stopped my M1 contract for this kind of service!
Please approve my request before calling me. Drop me an email if you need more time. And please do not call me to tell me that it can't be done. If that is the case, then I would wish to talk to higher authority regarding this.
Thank You
Please correct me if I get your name wrong, I refer to the conversation we have this afternoon. After giving some thought, I only have one simple request. I would still want to recontract my line for the Power 3 plan for the last time.
I am sorry to say this, but if I were to know I am not allowed to recontract all my 3 lines, I would not have recontract my 98XXXXXX line this year and would terminate my contract 6 months later at 31st March year 2005.
Since I am bound by contract till April 2006, I do not think you have a solution for me.
I can't either terminate my contract with immediate effect or recontract all my 3 lines without having to pay any penalty charge.
I do not wish to make it difficult for you; I am taking a step back. I only request to recontract for the last time for both my 98AAAAA and 98BBBBBB.
Truly speaking, I am very disappointed with the service while all along I was thinking Starhub have excellent services and products though it's a new competitor compared to Singtel or M1.
I am extremely angry over the fact that you told me that it's a mistake that Starhub did at 31st March 2003. I am not very sure about the terms and conditions that were stated 5 years ago at 1st April 2000 which indicated that I am not allowed to recontract for all 3 lines and that was precisely why I have called in. I really do not know if I can or should believe your words as I have lost complete trust in Starhub.
Can you please help me find out who is the person I was talking to when I was at Tampiness Mall Branch? Is she really the BRANCH MANAGER? Maybe you can explain to me why she told me it was a once in a life time promotion to recontract all 3 lines at 31st March 2003 and not a mistake that Starhub have made at that time. And maybe you should ask her who is the one she is calling to confirm the status of my contract? I believe that person she is calling is called Noriani. Why did she tell me the lie even after confirming? Was she persuaded by Noriani to tell me the lie?
Or maybe you were the one who is wrong and it was really a once in a life time promotion? Or should I trust the 8 customer service officers who have told me the exact same thing that I can recontract for all my lines? Who can I believe?
And I can tell you it's not the only 8 calls that were made that lead me to have high hopes in recontracting my line when I believe I can. I feel cheated for 2 and half years since 31st March 2003 as since that day, I have always believed I can recontract all 3 lines and I have asked, visited many road shows and called numerous times to confirm this. I am sorry to say this, but Starhub customer service officers including the management level are just a bunch of LIARS!
And please do not tell me that because my plan is an old plan, so most customer service officers do not know and most customers have terminated the plan.
Are you trying to tell me that I should have followed what your customers have done and terminate my plan so that I do not give you too much trouble to train your staff on OLD STARHUB PLANS that are not worth mentioning?
I really wonder how many Starhub staff actually knows the existence of my plan.
And I really do not know how Starhub regard customers as? Do Starhub only provide service to consumers who change plans all the time or only to new subscribers? I do not get the service I deserve because MY PLAN IS AN OLD PLAN.
Precisely it's an old plan, I totally agree with you. Do you wished to know when I started this contract? Coincidentally, it's the 1st day Starhub started to launch its mobile service.
And to think I stopped my M1 contract for this kind of service!
Please approve my request before calling me. Drop me an email if you need more time. And please do not call me to tell me that it can't be done. If that is the case, then I would wish to talk to higher authority regarding this.
Thank You
Complaint (Regarding Starhub Power 3 Plan and Starhub call centre)
September 15, 2004
Today, 14 September 2004, at around 130pm, I was at Tampines mall Starhub Shop, unit 02-04/05. I was intending to buy Siemens SX1 at $238 plus a top up of $100 which will total up to $338. To my surprise, I was informed that because my plan is the Starhub Power 3 plan, I am only allowed to upgrade 1 phone which I did for the 98577758 recently this year.
Reason I was surprised:
1) I called a few days ago before going to Tampines Mall to confirm that I am able to upgrade on the agreement of a top up of the $100.
2) Before that, for the past 1 year, I have been going to Starhub Roadshows, and ALL the customer service officer over there, told me that I can upgrade, NO PROBLEM AT ALL.
The branch manager explained to me because it is all in the term and conditions. So I asked why I was allowed to recontract all my 3 lines at the end of 31 March 2003, she explained to me it’s once in a lifetime and convinced me that its had all along been this way with no changes done to the contract at all.
Okay, fine, that is nothing I can do anyway since the manager has put it so clearly even when I think its quite ridiculous as I am in total paying for 2 lines but could only upgrade 1 line as its is a promotion package back in year 2000. She told me the only solution is to split all 3 lines which I suspected the truth of it, since all my lines are under contract, am I really able to split up all the 3 lines now? I have a made a call enquiring about splitting of line a year ago and I was told I am not allowed as I am under contract.
Now, as I have no proof of calling before I came, I made a total of 8 calls to 1633 after I left disappointedly and angrily from the Starhub shop.
1) 3:06 PM 14/09/2004
Name: Max
2) 3:10 PM 14/09/2004
Name: Merrill
3) 4:07 PM 14/09/2004
Name: Arthur
4) 4:19 PM 14/09/2004
Name: Jose
5) 4:27 PM 14/09/2004
Name: Jbell
6) 4:37 PM 14/09/2004
Name: Daphne
7) 4:42 PM 14/09/2004
Name: Eldritch at 1st claims that I don’t even have to top up $100
He called back after 5 minutes and VERIFY that I just need to pay 100
8) 5:23 PM 14/09/2004
Name: Kaira
The above 8 customer service officers from 1633, I believe all from the same call centre, all told me the exact same thing.
"All I have to do is to go to any StarHub Shop and top up $100 SGD without having to do anything else. No statement or even a small hint is mentioned that I need to split all 3 lines to recontract."
I believed you are able to do a call retrieval to confirm if I am speaking the truth.
I believed if I were to continue to call the whole call centre, they would give me the same answer.
Well, I do not know if I can lodge a complaint to the terms and condition that I didn’t read beforehand 5 years ago that I am only allowed to recontract once in a lifetime for all 3 phones and after that, only allowed to upgrade for 1 line only.
But I do believe I can lodge an official complaint to the 8 officers I have spoken to for incorrect information given to me. If there is any quality assurance on these 8 calls, I believed they would have all failed.
But on the other hand, it is quite unbelievable that all 8 officers all give me the same incorrect information.
So I have decided to lodge a complaint to all the trainers in Starhub call centre for failing to properly train their staff.
I have been a loyal Starhub customer. I know it may seem like a common excuse to get some cheap gains but I am not. I have been with Starhub since its 1st launch at year 2000.
I happily subscribed for Starhub Power 3 plan, thinking it was a really great deal. Ever since that, if you would to check my father's account,Mr Shue, you just go and check how many Starhub services we have subscribed.
At that time, I agree Starhub is still building up, and the billing problems that occur and the poor reception that I receive, I ACCEPTED IT. It has even reach the point that when I am situated at Woodlands and got Malaysia network instead of Starhub network, and all my calls are charged overseas, and when I call the CSO for a solution, they can give me none. So what I can do is to off my phone in order not to incur any overseas charge. I ACCEPTED IT.
Now its year 2004, it's been 5 years. I know it may seem that Starhub still has a long way to go, but this is the limit.
Below is what I had quoted from your website. I am sorry to say that you would have a very long way to go before you can achieve such a vision and complete your mission.
"Our Vision:
To be Singapore's first choice for information, communications and entertainment services.
Our Mission:
To provide every person, home and business in Singapore with world-class multimedia services and content."
I hope someone is able to give me a satisfactory answer.
Thank you
Shue Wei Swee, Joe
Reason I was surprised:
1) I called a few days ago before going to Tampines Mall to confirm that I am able to upgrade on the agreement of a top up of the $100.
2) Before that, for the past 1 year, I have been going to Starhub Roadshows, and ALL the customer service officer over there, told me that I can upgrade, NO PROBLEM AT ALL.
The branch manager explained to me because it is all in the term and conditions. So I asked why I was allowed to recontract all my 3 lines at the end of 31 March 2003, she explained to me it’s once in a lifetime and convinced me that its had all along been this way with no changes done to the contract at all.
Okay, fine, that is nothing I can do anyway since the manager has put it so clearly even when I think its quite ridiculous as I am in total paying for 2 lines but could only upgrade 1 line as its is a promotion package back in year 2000. She told me the only solution is to split all 3 lines which I suspected the truth of it, since all my lines are under contract, am I really able to split up all the 3 lines now? I have a made a call enquiring about splitting of line a year ago and I was told I am not allowed as I am under contract.
Now, as I have no proof of calling before I came, I made a total of 8 calls to 1633 after I left disappointedly and angrily from the Starhub shop.
1) 3:06 PM 14/09/2004
Name: Max
2) 3:10 PM 14/09/2004
Name: Merrill
3) 4:07 PM 14/09/2004
Name: Arthur
4) 4:19 PM 14/09/2004
Name: Jose
5) 4:27 PM 14/09/2004
Name: Jbell
6) 4:37 PM 14/09/2004
Name: Daphne
7) 4:42 PM 14/09/2004
Name: Eldritch at 1st claims that I don’t even have to top up $100
He called back after 5 minutes and VERIFY that I just need to pay 100
8) 5:23 PM 14/09/2004
Name: Kaira
The above 8 customer service officers from 1633, I believe all from the same call centre, all told me the exact same thing.
"All I have to do is to go to any StarHub Shop and top up $100 SGD without having to do anything else. No statement or even a small hint is mentioned that I need to split all 3 lines to recontract."
I believed you are able to do a call retrieval to confirm if I am speaking the truth.
I believed if I were to continue to call the whole call centre, they would give me the same answer.
Well, I do not know if I can lodge a complaint to the terms and condition that I didn’t read beforehand 5 years ago that I am only allowed to recontract once in a lifetime for all 3 phones and after that, only allowed to upgrade for 1 line only.
But I do believe I can lodge an official complaint to the 8 officers I have spoken to for incorrect information given to me. If there is any quality assurance on these 8 calls, I believed they would have all failed.
But on the other hand, it is quite unbelievable that all 8 officers all give me the same incorrect information.
So I have decided to lodge a complaint to all the trainers in Starhub call centre for failing to properly train their staff.
I have been a loyal Starhub customer. I know it may seem like a common excuse to get some cheap gains but I am not. I have been with Starhub since its 1st launch at year 2000.
I happily subscribed for Starhub Power 3 plan, thinking it was a really great deal. Ever since that, if you would to check my father's account,Mr Shue, you just go and check how many Starhub services we have subscribed.
At that time, I agree Starhub is still building up, and the billing problems that occur and the poor reception that I receive, I ACCEPTED IT. It has even reach the point that when I am situated at Woodlands and got Malaysia network instead of Starhub network, and all my calls are charged overseas, and when I call the CSO for a solution, they can give me none. So what I can do is to off my phone in order not to incur any overseas charge. I ACCEPTED IT.
Now its year 2004, it's been 5 years. I know it may seem that Starhub still has a long way to go, but this is the limit.
Below is what I had quoted from your website. I am sorry to say that you would have a very long way to go before you can achieve such a vision and complete your mission.
"Our Vision:
To be Singapore's first choice for information, communications and entertainment services.
Our Mission:
To provide every person, home and business in Singapore with world-class multimedia services and content."
I hope someone is able to give me a satisfactory answer.
Thank you
Shue Wei Swee, Joe
Gay Spotted!!!
September 13, 2004
Was browsing through my hidden video camera and illegal activies spotted.
Will have to interrogate toto and wang wang tonight for their abnoraml action.
Though its partially my fault that, I got 2 both male cats, but such activities are undesirable. I guess I will have to educate them and take them for a fling downstairs with Lala (the female cat at the void deck)
Will have to interrogate toto and wang wang tonight for their abnoraml action.
Though its partially my fault that, I got 2 both male cats, but such activities are undesirable. I guess I will have to educate them and take them for a fling downstairs with Lala (the female cat at the void deck)
